We conduct our business with good faith and integrity and treat all clients with dignity and respect.
When dealing directly with older clients I invite them to involve a trusted friend or relative if that would be appropriate. We understand the duties and responsibilities involved when dealing with clients appointed Powers of Attorneys
I explain everything in clear, plain language when speaking and in any written report or letter.
I am always mindful of any physical limitations such as hearing and sight issues as well as medications and take this into account at our meetings.
All documentation and correspondence can be produced in large print if preferred.
We can make home visits if easier for the client but equally will do our best to accommodate office visits and any mobility issues
Timing of the meeting is flexible to suit our client and any medications